When you order from us, you'll get an email confirming your order. Once we process and send out your order, we'll send another email to let you know it's on its way. If you haven't received these emails, they might be in your spam folder. Check there to make sure. Sometimes, emails might not reach you because of server issues or other problems. If you're not sure about your order, you can log in to your account and check your current or past orders.